Frequently Asked Questions
Everything you need to know about your favorite street-style coffee gear.
When will my order ship?
Most orders are processed within 3-5 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please note that limited-edition collaboration pieces are final sale.
How do I know which size to order?
We provide a detailed size guide on every product page. Most of our apparel features a modern, unisex fit; we recommend sizing up if you prefer an oversized look.
Do you ship internationally?
Currently, the Dunkin' Pop Up Shop ships exclusively to addresses within the United States and Canada. We hope to expand to more regions soon.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets including Apple Pay, Google Pay, and PayPal.
Can I change or cancel my order?
To ensure fast delivery, we begin processing orders immediately. You may request a change within 1 hour of purchase by contacting our support team.